Industrial Servitization and Field Service
Servitization leads to greater revenue and growth, according to this 200-respondent study from IFS, and greater levels of servitization bring greater business benefits.
In this white paper, you will find research on the servitization of product-centric companies and the technologies behind this digital transformation. Key findings include:
- Manufacturers involved in planned maintenance or service contracts were most likely to report service as a profit center with 62 percent reporting profitability.
- Respondents doing field service for break-fix repairs were less likely to report profitable aftermarket service than those only selling aftermarket parts.
- Companies reporting fully servitized operations were three times more likely to be profitable if they only offered services rather than products.
How do you stack up on servitization? Download the white paper now to find out.
